Hybrid/Remote IT Business Analyst — Data & QA

BERKLEY TECHNOLOGY SERVICES; Chicago (IL); Hybrid; USD 66,000 - 123,000; Full time

Benefits offered by this job

Health insurance

Dental and vision benefits

401(k) with profit sharing

Paid time off

Job summary

Berkley Professional in Chicago, IL seeks a Business Analyst to bridge IT and business teams, analyzing data, documenting requirements, and supporting QA testing on a hybrid schedule or remote.

The role focuses on eliciting and documenting business needs, creating test plans, and training end users, with opportunities to improve processes and collaborate with developers to implement effective solutions.

Qualifications

• Bachelor's degree required.
• 5+ years IT experience.
• Ability to identify and create detailed requirements.
• Excellent oral and written communications skills.
• Strong knowledge of Microsoft SQL Server querying databases.
• Detail oriented with strong analysis and problem solving skills.
• Self-motivated to learn new processes with little supervision.
• Ability to work independently and with others.
• Ability to take ownership and assess urgency of situations.
• Strong organizational skills.
• Occasional travel to meet with end users.

Responsibilities

• Partner between IT and business teams to provide software application support, data analysis, QA testing, and help desk support.
• Review, analyze and document business requirements; create test plans and perform QA testing; provide training for implemented requirements.
• Create user stories and other documentation of business requirements, processes, and solutions.
• Work closely with developers to ensure understanding and implementation of requirements and user stories.
• Develop and execute test plans to ensure a functional application is delivered.
• Participate in testing and validating system changes to meet business requirements.
• Troubleshoot and resolve issues reported by end users.
• Provide training and support to end users.
• Identify opportunities for process improvements and ongoing optimization.

Skills

5+ years IT experience

Requirements gathering

MS SQL Server

Communication skills

Process improvement

Independent work

Ownership

Organizational skills

Travel readiness

Education

Bachelor's degree

Tools

SQL Server

Job description

Berkley Professional in Chicago, IL seeks a Business Analyst to bridge IT and business teams, analyzing data, documenting requirements, and supporting QA testing on a hybrid schedule or remote.

The role focuses on eliciting and documenting business needs, creating test plans, and training end users, with opportunities to improve processes and collaborate with developers to implement effective solutions.