Hybrid Remote Diabetes Documentation Specialist

GEMCORE; Louisville (KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employer paid vacation

Medical/Dental/Vision benefits

Life insurance

Short & long-term disability

401K Retirement Savings Plan

Ongoing training and development

Job summary

Edwards Health Care Services, Inc. (a GEMCORE division) is seeking a Diabetes Documentation Specialist to obtain documentation from physician offices for qualifying supplies and ensuring Medicare/Medicaid/commercial insurance compliance.

The role supports a hybrid remote setup with an office in Louisville, KY, and offers comprehensive benefits. The position is full-time, non-exempt, with a schedule from 8:15am to 5:00pm, Monday through Friday, including employer-paid vacation and ongoing

Qualifications

• Minimum 1-2 years experience in a consumer service organization or healthcare environment.
• High School Diploma or GED Equivalent.
• Efficient in Microsoft Outlook and Excel.
• Excellent telephone skills required.

Responsibilities

• Documents to include, but not limited to, medical documentation (e.g., certificates of medical necessity, prescriptions, lab work).
• Develop and maintain positive relationships with medical offices.
• Communicate with customers on documentation issues and missing information.
• Data entry of updated customer account information for claim processing.
• Be knowledgeable of healthcare products, Medicare requirements, and insurance coverage to determine eligibility.
• Outbound calls to physician offices to obtain documentation and forms.
• Faxing of forms or documents for completion by prescribing doctors.

Skills

Outlook

Excel

Data entry

Phone skills

Documentation

Word processing

Education

High School Diploma or GED

Job description

Edwards Health Care Services, Inc. (a GEMCORE division) is seeking a Diabetes Documentation Specialist to obtain documentation from physician offices for qualifying supplies and ensuring Medicare/Medicaid/commercial insurance compliance.

The role supports a hybrid remote setup with an office in Louisville, KY, and offers comprehensive benefits. The position is full-time, non-exempt, with a schedule from 8:15am to 5:00pm, Monday through Friday, including employer-paid vacation and ongoing