Hybrid Diabetes Documentation Specialist

GEMCORE Health; Louisville (KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Vacation time

Medical/dental/vision

Life insurance

Disability insurance

401K plan

Ongoing training

Job summary

GEMCORE Health is seeking a Diabetes Documentation Specialist to join our hybrid Louisville team. The role focuses on obtaining physician documentation to qualify customers for prescribed supplies, ensuring Medicare, Medicaid, and commercial insurance compliance.

Work hours are 8:15am–5:00pm, Monday–Friday, with employer-paid vacation and a benefits package including medical/dental/vision, life, disability insurances, and a 401K plan. Training and development are provided.

Qualifications

• 1–2 years experience in a consumer service organization or healthcare environment.
• High School Diploma or GED Equivalent.
• Efficient in Microsoft Outlook and Excel.
• Good organizational skills and multitasking ability.
• Excellent telephone skills.

Responsibilities

• Documents to include, but not limited to, medical documentation such as certificates of medical necessity, pharmacy prescriptions and lab work.
• Develop and maintain positive relationships with medical offices.
• Communicate with customers on issues relating to documentation and missing information.
• Data entry of updated customer account information for claim processing.
• Be knowledgeable of healthcare products, Medicare requirements, and various types of insurance coverage to determine customer eligibility.
• Outbound calls to physician offices to obtain all documentation and required forms.
• Faxing of forms or documents for completion by prescribing doctors.

Skills

Outlook

Excel

Phone skills

Data entry

Customer service

Multitasking

Organization

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Job description

GEMCORE Health is seeking a Diabetes Documentation Specialist to join our hybrid Louisville team. The role focuses on obtaining physician documentation to qualify customers for prescribed supplies, ensuring Medicare, Medicaid, and commercial insurance compliance.

Work hours are 8:15am–5:00pm, Monday–Friday, with employer-paid vacation and a benefits package including medical/dental/vision, life, disability insurances, and a 401K plan. Training and development are provided.