Hybrid/Remote Commercial Insurance CSR: Trusted Coverage

Stanton Insurance Agency,Inc; Waltham (MA); Hybrid; USD 58,500 - 71,500; Full time

Benefits offered by this job

Salary starting at $65,000 plus performance-based incentives

Comprehensive health insurance

Dental insurance

Retirement plans

Paid time off

Ongoing training and support for professional certifications

Job summary

A trusted insurance partner is seeking an experienced Commercial Lines Customer Service Specialist to manage client accounts, process endorsements, and ensure policy accuracy. Applicants should have 1-3 years of relevant experience, hold a P&C license, and exhibit strong communication and multitasking skills. The role offers a starting salary of $65,000 plus benefits including health insurance, retirement plans, and hybrid work flexibility.

Qualifications

• 1-3 years of experience in commercial insurance or account management.
• Hold or be willing to obtain a Property & Casualty (P&C) license.
• Strong knowledge of general liability, property, auto, workers' comp, and umbrella policies.

Responsibilities

• Manage client accounts by processing endorsements, renewals, certificates, and policy changes.
• Serve as the go-to contact for commercial clients, answering questions about coverages, billing, and claims.
• Collaborate with producers and account managers on quotes, applications, and risk assessments.
• Work directly with carriers to ensure policies are issued, modified, or renewed correctly.
• Conduct policy reviews and audits to spot coverage gaps and recommend improvements.

Skills

Communication skills

Multitasking

Client relationship building

Tech-savviness

Education

High school diploma

Associate or bachelor’s degree in business, finance, or related field

Tools

Applied Epic

AMS360

Vertafore

Job description

A trusted insurance partner is seeking an experienced Commercial Lines Customer Service Specialist to manage client accounts, process endorsements, and ensure policy accuracy. Applicants should have 1-3 years of relevant experience, hold a P&C license, and exhibit strong communication and multitasking skills. The role offers a starting salary of $65,000 plus benefits including health insurance, retirement plans, and hybrid work flexibility.