Hybrid Remote: Account Operations Specialist

Brown & Brown, Inc.; Northern (KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401k

Employee stock purchase plan (ESPP)

Job summary

One80 Intermediaries in Newtown Square, PA is seeking an Account Operations Specialist to join our Medical Stop Loss division. The role provides administrative processing support across Accounting, Claims, Premium, and Employer Groups by handling reimbursements, premium back-up, ACH processing, and compliance tracking.

You will coordinate Explanation of Reimbursements (EORs) for brokers, TPAs, and employer groups, manage claim reimbursements and ACH forms, maintain accurate contact records in

Qualifications

• High school diploma required; associate or bachelor’s degree preferred.
• 0–2 years of administrative, insurance, accounting, or financial services experience.
• Insurance or healthcare exposure is a plus but not required.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• Strong attention to detail and accuracy.

Responsibilities

• Prepare and distribute Explanation of Reimbursements (EORs) to brokers, TPAs, and employer groups.
• Coordinate claim reimbursement processing, including obtaining ACH authorization forms and managing special handling requests.
• Maintain accurate contact records for EOR distribution and premium billing within ESL systems.
• Support accounting operations by coordinating commission ACH forms and maintaining required producer W9 documentation.
• Track compliance requirements and escalate missing documentation when needed.
• Maintain organized electronic records and processing logs within ESL office systems.
• Provide updates to internal teams and assist with coordination between Accounting, Claims, and Operations.
• Ensure adherence to HIPAA, data security standards, and internal procedures.

Skills

Attention to detail

Microsoft Excel

Microsoft Outlook

Multi-tasking

Education

High school diploma

Associate degree preferred

Bachelor’s degree preferred

Tools

ESL office systems

Job description

One80 Intermediaries in Newtown Square, PA is seeking an Account Operations Specialist to join our Medical Stop Loss division. The role provides administrative processing support across Accounting, Claims, Premium, and Employer Groups by handling reimbursements, premium back-up, ACH processing, and compliance tracking.

You will coordinate Explanation of Reimbursements (EORs) for brokers, TPAs, and employer groups, manage claim reimbursements and ACH forms, maintain accurate contact records in