Hybrid-Remote Account Growth & Success Manager

LINQ; Pittsburgh (Allegheny County); Hybrid; USD 53,000 - 58,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision insurance

401(k) plan + Match

PTO/Flexible time off

Sick leave

Parental leave

Holiday leave

Job summary

LINQ is seeking an Account Manager to manage and grow a portfolio of client accounts. You will be the primary contact for assigned clients, build trusted relationships, monitor account health, and drive retention and growth while representing LINQ’s core values.

The position is full-time and hybrid, with three days in the office per week in Pittsburgh or Baltimore, in a schedule that aligns with normal business hours and may require evening/weekend work.

Qualifications

• Bachelor’s degree in Business Management or equivalent experience.
• Excellent communication skills and negotiation abilities.
• Ability to multi-task and manage deadlines while delivering results.
• CRM experience, specifically Salesforce, is a plus.
• Willingness to travel up to 20% for meetings and conferences.

Responsibilities

• Manage client caseload and act as primary contact for assigned accounts.
• Build and maintain strong relationships with clients and internal teams.
• Monitor account health and address risks and opportunities.
• Drive client retention and identify growth opportunities.
• Lead quarterly business reviews for high-value accounts and provide strategic recommendations.
• Negotiate renewals and pricing to maintain healthy margins.

Skills

Excellent communication

Negotiation skills

Entrepreneurial spirit

Multi-tasking

Attention to detail

Organizational skills

Identify improvements

Independence

Travel up to 20%

Willingness to learn

Education

Bachelor’s degree in Business Management

Tools

Salesforce

Job description

LINQ is seeking an Account Manager to manage and grow a portfolio of client accounts. You will be the primary contact for assigned clients, build trusted relationships, monitor account health, and drive retention and growth while representing LINQ’s core values.

The position is full-time and hybrid, with three days in the office per week in Pittsburgh or Baltimore, in a schedule that aligns with normal business hours and may require evening/weekend work.