Hybrid Remote Academic Success Advisor

Arizona-State-University; United States; Hybrid; USD 46,000 - 52,000; Full time

Job summary

Arizona State University invites applications for an Academic Advisor 1 within the Mary Lou Fulton College for Teaching and Learning Innovation. This role focuses on direct, student-centered guidance for undergraduate students, using advising best practices, data tools, and collaboration with a multidisciplinary team across campuses.

The position is primarily located at the West Valley campus with occasional travel to Tempe and other ASU locations.

Qualifications

• Evidence of knowledge-based academic advising principles and practices.
• Demonstrated commitment to student-centered service and supporting a diverse student population.
• Strong interpersonal, communication, and presentation skills, with the ability to build relationships with students, faculty, staff, and university partners.
• Demonstrated leadership, collaboration, and teamwork skills.
• Experience coordinating and prioritizing multiple responsibilities in a fast-paced environment.
• Proficiency with Microsoft Office, videoconferencing platforms, internet research tools, and student information systems such as PeopleSoft, DARS, iPOS, Salesforce, dashboards, or similar case management systems.

Responsibilities

• Advise education majors and students in multiple programs and modalities.
• Build meaningful relationships and guide students through their educational journey.
• Provide holistic advising through collaboration with support, care, workforce, and operations partners.
• Assist with academic planning, goal setting, and career exploration.
• Utilize degree tracking tools and reporting systems to monitor progress and document feedback.
• Support proactive outreach and issue resolution to enhance student satisfaction and progression.

Skills

Advising principles

Interpersonal skills

Communication skills

Presentation skills

Leadership and teamwork

Adaptability to changing priorities

Multitasking

Microsoft Office

Salesforce

PeopleSoft

DARS

iPOS

Education

Master's degree in Student Affairs, Education, Counseling or closely related field

Tools

Salesforce

PeopleSoft

DARS

iPOS

Job description

Arizona State University invites applications for an Academic Advisor 1 within the Mary Lou Fulton College for Teaching and Learning Innovation. This role focuses on direct, student-centered guidance for undergraduate students, using advising best practices, data tools, and collaboration with a multidisciplinary team across campuses.

The position is primarily located at the West Valley campus with occasional travel to Tempe and other ASU locations.