Hybrid Relationship Banker: Grow Clients

Huntington Bancshares, Inc.; Michigan; On-site; USD 38,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Financial Relationship Banker to grow consumer and business customer relationships, identify financial goals, and recommend deposit, loan, and other products. You will resolve issues and drive growth through appointments, referrals, and partnerships.

The role emphasizes educating customers on online and mobile banking, maintaining product knowledge, and adhering to risk policies while contributing to a collaborative, office-based team environment.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Licenses: fingerprints required by NMLS regulations.
• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship building

Communication skills

Presentation skills

Technology comfort

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Financial Relationship Banker to grow consumer and business customer relationships, identify financial goals, and recommend deposit, loan, and other products. You will resolve issues and drive growth through appointments, referrals, and partnerships.

The role emphasizes educating customers on online and mobile banking, maintaining product knowledge, and adhering to risk policies while contributing to a collaborative, office-based team environment.