Hybrid Reimbursement Specialist: Claims & Billing

Midwest Orthopaedics at Rush; Westchester (IL); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Commuter Benefits

Employee Assistance Program

Job summary

Midwest Orthopaedics at Rush is seeking a Reimbursement Specialist for our Westchester, IL corporate office. The role supports patients, attorneys, and insurance companies, guiding them through billing statements with excellent customer care.

The ideal candidate will have strong interpersonal skills and 2+ years AR experience, preferably in orthopedics. The position offers a hybrid work model after a two-week in-person training period.

Qualifications

• High school diploma or GED required.
• Minimum 2 years Accounts Receivable/Collections experience, preferably in Orthopedics.

Responsibilities

• Answer incoming calls in call center and assist patients/insurance with questions.
• Follow up with insurance companies and patients on claim/payment status.
• Document actions and maintain patient account records for audit trail.
• Review and adjust balances per fee schedules and MD requests; verify claims processed.
• Research and obtain documentation for insurance to process claims.
• Identify denials and file timely appeals with proper documentation.
• Answer questions regarding statements and coverage; contact payers by phone/email.
• Other duties as assigned.

Skills

Interpersonal skills

Customer service

Communication skills

Education

High school diploma or GED

Tools

Practice management system

Job description

Midwest Orthopaedics at Rush is seeking a Reimbursement Specialist for our Westchester, IL corporate office. The role supports patients, attorneys, and insurance companies, guiding them through billing statements with excellent customer care.

The ideal candidate will have strong interpersonal skills and 2+ years AR experience, preferably in orthopedics. The position offers a hybrid work model after a two-week in-person training period.