Hybrid Rating Associate – Commercial Insurance

Imt Insurance Company; West Des Moines (IA); Hybrid; USD 38,000 - 47,000; Full time

Benefits offered by this job

Hybrid work arrangement

Learning and development opportunities

Fitness and collaboration spaces at IM

Competitive benefits package

Job summary

IMT Insurance, based in West Des Moines, Iowa, is hiring a Rating Associate to process commercial lines transactions, quotes and renewals. The role emphasizes strong customer service, accuracy, and teamwork within underwriting support. This hybrid role includes opportunities for ongoing learning.

The position offers a salary range and benefits with starting pay dependent on experience, and does not include tips or commission, but may have bonuses.

Qualifications

• Detail oriented with ability to concentrate on tasks.
• Strong organizational, time management, and prioritizing skills.
• Good written and verbal communication with strong customer service.
• Ability to use computerized rating and policy issuance systems and MS Office.
• Ability to analyze and make decisions on complex situations.
• High school diploma or equivalent required.

Responsibilities

• Provide professional customer service to internal and external customers.
• Communicate via telephone and written channels to clarify information needed to process items correctly.
• Process all types of transactions for commercial lines including renewals, amendments, cancellations, new business and quotes.
• Order reports and obtain information as determined by underwriting staff, such as loss control and motor vehicle reports.
• Support underwriting staff with miscellaneous duties like sending correspondence and file organization.
• Maintain correspondence as needed and work under general supervision with some latitude.

Skills

Detail oriented

Organizational skills

Time management

Prioritizing skills

Written communication

Verbal communication

Customer service

Interpersonal skills

Problem solving

Education

High school diploma or equivalency

Tools

Microsoft Office

Rating/policy systems

Job description

IMT Insurance, based in West Des Moines, Iowa, is hiring a Rating Associate to process commercial lines transactions, quotes and renewals. The role emphasizes strong customer service, accuracy, and teamwork within underwriting support. This hybrid role includes opportunities for ongoing learning.

The position offers a salary range and benefits with starting pay dependent on experience, and does not include tips or commission, but may have bonuses.