Hybrid Quality Operations & Document Control Specialist

MidAtlantic Employers' Association; Center Square (PA); Hybrid; USD 39,000 - 58,000; Full time

Job summary

Acme-Hardesty LLC in Blue Bell, PA is seeking a Quality Operations & Document Control Specialist as a full-time consulting role with hybrid work. You will administer outbound COAs, manage controlled documents, and support quality workflows.

You will coordinate NCRs, vendor-document follow-ups, and testing logistics, ensuring accurate, current records and timely responses to customer requests within a regulated environment.

Qualifications

• 1–3 years in quality documentation or document control in a regulated environment.
• Associate or Bachelor’s in quality/chemistry or related field, or equivalent experience.
• Proficiency with Microsoft 365 and document management tools.

Responsibilities

• Administer outbound COA activities, including monitoring automated processing and validating shipment and lot data.
• Maintain controlled Quality & Regulatory documents (SDS, specs, certificates) and archival of superseded versions.
• Manage Freshdesk and customer-documentation requests with timely responses and clear status.
• Administer NCR workflow: assign, track, reminders, escalate overdue actions, maintain evidence.
• Coordinate vendor-document follow-up, customer portal uploads, and updates to program documents.

Skills

Attention to detail

Organization

Communication

Problem solving

Collaboration

Education

Quality/chemistry degree

Tools

Microsoft 365

Document repositories

Ticketing systems

ERP/CRM records

Job description

Acme-Hardesty LLC in Blue Bell, PA is seeking a Quality Operations & Document Control Specialist as a full-time consulting role with hybrid work. You will administer outbound COAs, manage controlled documents, and support quality workflows.

You will coordinate NCRs, vendor-document follow-ups, and testing logistics, ensuring accurate, current records and timely responses to customer requests within a regulated environment.