Hybrid Prospective Student Engagement Coordinator

Whitworth University; Washington; Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Program Coordinator, Whitworth Online, serves as the primary contact for prospective students through the admissions process, responding to inquiries and guiding applicants from inquiry to enrollment. The role works closely with enrollment advisors to ensure a seamless, student-centered experience and accurate records.

This position supports engagement, document processing, and workflow coordination in a hybrid environment, with on-campus and remote work aligned to Whitworth University’s

Qualifications

• Experience in customer service, admissions, or enrollment services.
• Ability to manage multi-step processes and maintain accurate records.
• Strong written and verbal communication.
• Higher education experience preferred.

Responsibilities

• Monitor admissions channels and respond promptly to inquiries.
• Build relationships with prospective students through outreach and follow-up.
• Support inquiry-to-application and application-to-admit conversion.
• Provide accurate information about admissions procedures and programs.
• Schedule appointments with enrollment advisors.
• Maintain applicant records across university systems.
• Audit records and resolve data discrepancies.

Skills

Customer service

Administrative support

Admissions

Enrollment services

Student services

Communication

CRM systems

Microsoft 365

Tools

CRM system

Student Information System

Microsoft 365

Job description

The Program Coordinator, Whitworth Online, serves as the primary contact for prospective students through the admissions process, responding to inquiries and guiding applicants from inquiry to enrollment. The role works closely with enrollment advisors to ensure a seamless, student-centered experience and accurate records.

This position supports engagement, document processing, and workflow coordination in a hybrid environment, with on-campus and remote work aligned to Whitworth University’s