Hybrid Proposal & Sales Support Analyst

Lucent Health Solutions; Nashville (TN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Lucent Health is seeking a Sales Support Analyst for a hybrid role in Nashville, TN / Irving, TX. The position supports proposals, questionnaires, and client communications, coordinating with sales, marketing, client services, and underwriting partners to translate client needs into actionable deliverables.

The candidate will prepare reporting packages, track deadlines, maintain content libraries, and ensure quality and branding, requiring strong MS Office and Salesforce skills and solid

Qualifications

• 2–4 years in sales support, proposals or healthcare Admin.
• Strong skills in Microsoft Office (Excel, Word, Access, PowerPoint, Outlook).
• Experience with Salesforce CRM is preferred but not required.
• Basic insurance knowledge with understanding of Stop Loss preferred.
• Excellent written and verbal communication and interpersonal skills including professional phone etiquette.

Responsibilities

• Prepare and update new and current business proposals, quote requests, questionnaires, contracts, and agreements based on client needs.
• Analyze proposal and questionnaire requirements to identify data needs, deadlines, and response gaps.
• Track proposal progress, version control, and deadlines to support on-time submissions.
• Manage and maintain proposal content libraries, templates, and Q&A databases to ensure information is current and reusable.
• Perform quality reviews to ensure responses align with client requirements, branding, and standards.
• Support formatting, compliance and quality assurance checks, and final production of proposal deliverables.
• Prepare reporting packages for current client reviews and customize reports for clients.
• Spreadsheet, data entry, and database work.
• Interface with Sales Support Manager and various teams to exchange information.
• Report to Sales Support Leadership with administrative tasks as assigned.
• Assist with production of proposals for value-added products and services.

Skills

MS Office

Analytical skills

Communication skills

Phone etiquette

Tools

Salesforce CRM

Adobe Pro

MS Office 365

Job description

Lucent Health is seeking a Sales Support Analyst for a hybrid role in Nashville, TN / Irving, TX. The position supports proposals, questionnaires, and client communications, coordinating with sales, marketing, client services, and underwriting partners to translate client needs into actionable deliverables.

The candidate will prepare reporting packages, track deadlines, maintain content libraries, and ensure quality and branding, requiring strong MS Office and Salesforce skills and solid