Hybrid Property Claims Adjuster - Complex Loss Expert

Crawford & Company; Allentown (Lehigh County); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Crawford & Company, based in Allentown/Wilkes-Barre, PA, seeks an experienced Property Claims Adjuster to handle complex losses in a hybrid environment with travel as needed. The role emphasizes investigations, negotiations, and customer service.

Ideal candidates have 5+ years of Property Claims Adjusting experience, strong communication, and a college degree or equivalent. Licensing, field inspections, and potential on-call scheduling are expected.

Qualifications

• College degree or equivalent combination of education and experience.
• Previous experience adjusting complex property claims or claims with heavy losses.
• Strong verbal and written communication skills.
• Must be licensed as required by state and local jurisdictions.
• Must have a valid driver's license.

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing claimants and witnesses, obtaining official reports, inspecting damage, and comparing information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and Crawford & Company.
• Settles claims after determining liability and authority levels, obtaining demands and making offers, issuing settlement checks, and pursuing subrogation when appropriate.
• Maintains expected case load and controls claim costs.
• Presents evidence at legal proceedings and maintains compliance with regulations and service standards.
• Might assist and mentor junior adjusters; conducts sales calls to solicit new business or maintain relationships.

Skills

Property claims adjusting

Investigating complex losses

Negotiation

Communication skills

Field inspections

Attention to detail

Analytical & mathematical ability

Organizational & interpersonal skills

Computer knowledge

Licensing & CE requirements

Education

Bachelor degree or equivalent

AIC / AICPCU (Associate in Claims)

Job description

Crawford & Company, based in Allentown/Wilkes-Barre, PA, seeks an experienced Property Claims Adjuster to handle complex losses in a hybrid environment with travel as needed. The role emphasizes investigations, negotiations, and customer service.

Ideal candidates have 5+ years of Property Claims Adjusting experience, strong communication, and a college degree or equivalent. Licensing, field inspections, and potential on-call scheduling are expected.