Hybrid Project Manager, Behavioral Health EHR Implementations

Qualifacts; Nashville (TN); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Qualifacts is seeking a Project Manager to be based in Nashville or Tampa, working a hybrid schedule on behavioral health software implementations. You will lead cross-functional teams, manage customer relationships, and guide projects from kickoff through transition to support.

The role requires a Bachelor's degree or equivalent experience and 5 years in project management; PMP certification is preferred. This position emphasizes process improvement and stakeholder alignment to ensure on-time,

Qualifications

• Bachelor's degree (or equivalent experience) required.
• 5 years' experience in project management or a related role; behavioral health experience preferred.
• PMP certification preferred.

Responsibilities

• Manages full implementation project life cycle from kick-off preparation through implementation completion and transition to support for small to mid-range projects
• Manages customer relationships and expectations through regular touchpoints, distribution of status briefings and onsite meetings
• Interfaces with customer staff across levels and departments throughout project lifecycle
• Influences customer attitudes, behaviors, and intentions throughout every phase of the implementation process, ensuring alignment, adoption, and long-term success
• Ensures that all projects are executed properly maintaining customer satisfaction, along with attaining desired outcomes in cost, quality and delivery timeframes
• Tracks project timelines updating the team with status reports in order to meet and exceed projected metrics
• Works with management to determine resource management, project plans, and risk assessment in order to keep the customers on target
• Works closely with cross-functional teams to resolve project issues in order to optimize results while minimizing project costs
• Partners with diverse departments such as Sales, Product, Sate reporting, and RCMS to drive alignment, streamline workflows, and achieve shared project goals
• Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions
• Focuses on providing standard professional advice and creates initial reports/analyzes for review by experienced team professionals
• Focuses on providing standard project guidance based on platform implementation methodologies and creates initial reports/analyzes for review by management

Skills

Project management

Communication

Multitasking

Travel flexibility

Education

Bachelor's degree or equivalent experience

Job description

Qualifacts is seeking a Project Manager to be based in Nashville or Tampa, working a hybrid schedule on behavioral health software implementations. You will lead cross-functional teams, manage customer relationships, and guide projects from kickoff through transition to support.

The role requires a Bachelor's degree or equivalent experience and 5 years in project management; PMP certification is preferred. This position emphasizes process improvement and stakeholder alignment to ensure on-time,