Hybrid Program Operations & Communications Lead

Acog; Washington (District of Columbia); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid Parental Leave

Breastfeeding Friendly Workplace

Flexible work schedule

Commuting Allowance

Generous Paid Time Off

Holiday Pay

Life Insurance

401(k) Contributions

Medical, Dental, and Vision Insurance

Tuition Reimbursement

Job summary

ACOG is seeking a Program Administrator for CREOG Programs & Operations in Washington, DC region. The role acts as a key liaison, supporting engagement, communications, and operational execution of CREOG projects and initiatives.

The position emphasizes member-facing services, content management, and meeting logistics within a hybrid work setup requiring occasional commute to the DC office.

Qualifications

• Bachelor’s degree required (focus in healthcare administration, communications, public health, or related).
• 2–4 years of relevant professional experience in program coordination, membership services, communications, or operations.
• Experience in healthcare, medical education, or association environment preferred.

Responsibilities

• Serve as the primary point of contact for OB‑GYN residency program leaders inquiries, including directors and managers.
• Welcome and orient new residency program leaders, ensuring a smooth transition into ACOG/CREOG engagement.
• Assist residency programs with ACOG membership setup, troubleshooting, and ongoing support.
• Manage inquiries to the CREOG team, providing timely, high-quality customer service.
• Maintain residency program records within NetForum, including audits and updates.
• Assist with CREOG communications content collection and delivery.
• Provide logistical support to CREOG meetings, committees, and events.
• Support CREOG website updates and content management, ensuring branding compliance.

Skills

Customer Service

Communication

Organizational Skills

Attention to Detail

Technical Proficiency

Education

Bachelor’s degree

Tools

NetForum

CMS

Microsoft Office Suite

Job description

ACOG is seeking a Program Administrator for CREOG Programs & Operations in Washington, DC region. The role acts as a key liaison, supporting engagement, communications, and operational execution of CREOG projects and initiatives.

The position emphasizes member-facing services, content management, and meeting logistics within a hybrid work setup requiring occasional commute to the DC office.