Hybrid Program Design Manager – Patient-Centric Launch Ops

PANTHERx Rare, LLC.; Pittsburgh (Allegheny County); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

401K with employer matching

Life Insurance

Disability Insurance

Employee Assistance Program

Paid Time Off

Paid Holidays

Job summary

PANTHERx Rare Pharmacy in Pittsburgh, PA seeks a Program Design Manager to create and refine business rules and patient journey workflows for new product launches in a hybrid work setting. You will ensure alignment with manufacturer expectations and collaborate with internal and external partners to deliver high-quality programs.

Applicants should have 3+ years in system implementations or related healthcare experience and strong collaborative skills to drive workflow improvements across teams.

Qualifications

• Minimum of three (3) years in system implementations, or related healthcare experience.
• Strong interpersonal skills with the ability to effectively collaborate with both management and staff at all levels.

Responsibilities

• Leads the development of business rules and patient journey workflows for each new launch.
• Translates clinical and operational requirements into clear, actionable workflows.
• Ensures workflow designs align with manufacturer expectations and operational capabilities.
• Facilitates cross-functional meetings with internal stakeholders needed for business rules development.
• Participates in external manufacturer meetings to review the business rules and workflows.
• Provides recommendations to internal and external stakeholders regarding the patient journey workflow.
• Collaborates with teams internally during mock launch exercises to provide workflow insights and create mock launch scenarios for each new launch.
• Coordinates post-launch debriefs with internal stakeholders to evaluate program design and identify areas of improvement.
• Supports continuous improvement of business rules templates and workflow standards.

Job description

PANTHERx Rare Pharmacy in Pittsburgh, PA seeks a Program Design Manager to create and refine business rules and patient journey workflows for new product launches in a hybrid work setting. You will ensure alignment with manufacturer expectations and collaborate with internal and external partners to deliver high-quality programs.

Applicants should have 3+ years in system implementations or related healthcare experience and strong collaborative skills to drive workflow improvements across teams.