Hybrid Program Coordinator: Quality & Patient Experience

University of Texas MD Anderson Cancer Center; Houston (TX); Hybrid; USD 53,000 - 79,000; Full time

Job summary

University of Texas MD Anderson Cancer Center is seeking a Program Coordinator to support quality improvement activities, patient experience initiatives, and revenue cycle processes within the Onco-Emergency Medicine Quality & Patient Experience program.

The role partners with senior clinicians and administrators to coordinate FPPE/OPPE activities, track metrics, and ensure compliance with CMS training requirements.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 3-5 years of administrative experience in a related field.
• Experience with quality and patient experience initiatives is preferred.

Responsibilities

• Support department quality initiatives and reporting.
• Monitor quality performance indicators using STATTIT and VIZENT.
• Develop tracking mechanisms for quality improvement projects.
• Coordinate physician peer review processes and data collection.
• Support patient experience planning and evaluation.
• Reconcile professional charges and resolve billing discrepancies.
• Manage department billing work queues and revenue cycle processes.
• Process requisitions and support departmental purchases and travel.

Skills

Program coordination

Billing reconciliation

Quality improvement

Patient experience

Cross-functional collaboration

Education

Bachelor's Degree

Master's Degree

Tools

PeopleSoft

STATTIT

VIZENT

Job description

University of Texas MD Anderson Cancer Center is seeking a Program Coordinator to support quality improvement activities, patient experience initiatives, and revenue cycle processes within the Onco-Emergency Medicine Quality & Patient Experience program.

The role partners with senior clinicians and administrators to coordinate FPPE/OPPE activities, track metrics, and ensure compliance with CMS training requirements.