Hybrid Program Analyst: Education Grants & Scholarships

Pennsylvania Higher Education Assistance Agency; Harrisburg (AL); Hybrid; USD 43,000 - 53,000; Full time

Job summary

PHEAA, a nonprofit student aid organization in Harrisburg, is seeking a Program Administrator to manage financial aid programs and related analyses. The role focuses on scholarships, grants, and awards, ensuring compliant administration and effective data tracking.

The ideal candidate will bring a bachelor’s degree, two years in program management, and solid communication skills to coordinate with schools and agencies while handling complex program data.

Qualifications

• Bachelor’s degree and two years of experience in a program management role or equivalent.
• Knowledge of the agency’s software development life cycle and tools (Service Desk Tickets, Confluence, Jira).
• Strong attention to detail and record keeping; excellent written and verbal communication.
• Ability to manage multiple activities and priorities with timely results.

Responsibilities

• Program administration analysis including eligibility, financial processing and adjustments.
• Develop and track reports for program performance and processes.
• Communicate deadlines and changes to internal and external audiences.
• Collaborate with stakeholders to improve program operations and efficiencies.
• Maintain system schedules, controls, and data for program delivery.

Skills

Program management

Analytical skills

Communication

Customer service

Research analysis

Project management

Education

Bachelor's degree

Tools

Service Desk Tickets

Confluence

Jira

Microsoft Office

Job description

PHEAA, a nonprofit student aid organization in Harrisburg, is seeking a Program Administrator to manage financial aid programs and related analyses. The role focuses on scholarships, grants, and awards, ensuring compliant administration and effective data tracking.

The ideal candidate will bring a bachelor’s degree, two years in program management, and solid communication skills to coordinate with schools and agencies while handling complex program data.