Hybrid Product Delivery Specialist

Athenahealth India; Belfast (ME); Híbrido; USD 51 000 - 87 000; Tempo integral

Resumo da oferta

athenahealth is seeking a detail-oriented professional to support product delivery in a hybrid role based in the United States. You will collaborate with internal and external stakeholders to troubleshoot problems, execute deliverables, and improve the user experience.

The role focuses on contract management, patient messaging campaign builds, and patient feedback, with responsibilities spanning research, issue resolution, and process improvement. A bachelor's degree or equivalent is preferred.

Qualificações

• Bachelor’s degree or equivalent experience preferred.

Responsabilidades

• Communicate project status, timelines, deliverables, and risks to stakeholders.
• Research payer payment policies and reimbursement practices.
• Interpret and build payer contract terms and policies affecting payments.
• Analyze payer yield differences by reviewing claim-level data and trends.
• Advise on reimbursement configuration for managed care and public plans.
• Execute SOPs for product delivery tasks and customer support.
• Use AI-enabled tools to organize research and speed up analysis.

Conhecimentos

Payer policies understanding

Contract terms analysis

Data analysis

Stakeholder communication

Formação académica

Bachelor’s degree or equivalent experience

Descrição da oferta de emprego

athenahealth is seeking a detail-oriented professional to support product delivery in a hybrid role based in the United States. You will collaborate with internal and external stakeholders to troubleshoot problems, execute deliverables, and improve the user experience.

The role focuses on contract management, patient messaging campaign builds, and patient feedback, with responsibilities spanning research, issue resolution, and process improvement. A bachelor's degree or equivalent is preferred.