Hybrid Process Optimization Analyst

INSPYR Solutions; Pensacola (FL); Hybrid; USD 55,000 - 73,000; Full time

Benefits offered by this job

Comprehensive medical benefits

401(k) retirement plan

Competitive pay

Job summary

INSPYR Solutions seeks a Business Process Optimization Analyst in Pensacola, FL. This hybrid, 6-month contract role focuses on analyzing and optimizing business processes to boost efficiency, reduce costs, mitigate risk, and improve service quality.

Work with stakeholders to map current and future processes, identify opportunities, and design scalable solutions. You will conduct root-cause analyses, develop documentation, and support implementation of improvements with data-driven ROI analyses.

Qualifications

• 5+ years of experience in process improvement or business analysis.
• Proficient in process modeling and workflow tools.
• Experience with root cause analysis and problem-solving techniques.
• Exposure to business case development and ROI modeling.
• Knowledge of performance metrics and KPIs.

Responsibilities

• Analyze existing business processes to identify inefficiencies, redundancies, risks, and opportunities for improvement.
• Conduct end-to-end process reviews to understand workflows, dependencies, pain points, and business impacts.
• Facilitate discussions with stakeholders and SMEs to gather requirements and understand current-state processes.
• Develop current-state and future-state process maps, flowcharts, and supporting documentation using process modeling best practices.
• Partner with business stakeholders to design and document new processes.
• Identify process improvement opportunities and provide data-driven recommendations to improve efficiency, effectiveness, quality, and customer experience.
• Develop and maintain process documentation including process maps and process narratives.
• Conduct root cause analysis and recommend solutions to address process-related issues and operational challenges.
• Support business process redesign initiatives by evaluating process performance, controls, handoffs, and automation opportunities.
• Contribute to the development of business cases, value assessments, and ROI analyses for process improvement initiatives.
• Collaborate with cross-functional teams to evaluate and implement process changes.
• Support the implementation of approved process improvements and monitor effectiveness through performance metrics and reporting.
• Assist in benchmarking internal processes against industry standards and best practices.
• Utilize process modeling and workflow tools to visualize, communicate, and validate process designs.
• Participate in change management activities to support successful process adoption and stakeholder engagement.
• Present findings, recommendations, and process improvement opportunities to stakeholders and leadership audiences.

Skills

Process improvement

Business analysis

Root cause analysis

Process documentation

Cross-functional collaboration

ROI modeling

Process modeling

Data analysis

Change management

Requirements gathering

Project management

Education

Bachelor's Degree in Business/Operations

Tools

Process modeling tools

Job description

INSPYR Solutions seeks a Business Process Optimization Analyst in Pensacola, FL. This hybrid, 6-month contract role focuses on analyzing and optimizing business processes to boost efficiency, reduce costs, mitigate risk, and improve service quality.

Work with stakeholders to map current and future processes, identify opportunities, and design scalable solutions. You will conduct root-cause analyses, develop documentation, and support implementation of improvements with data-driven ROI analyses.