Hybrid Process Improvement Lead — Own the Next Initiatives

Egreenservices; Grand Prairie (TX); Hybrid; USD 106,000 - 149,000; Full time

Job summary

Social Innovation Lab in Grand Prairie, TX is seeking a Process Improvement Manager to connect Customer Service with operational excellence. The role offers a hybrid schedule and a pathway from manager to lead, with a base salary range of $106,000 to $149,000.

You will own improvement initiatives, monitor quality, and lead cross-functional efforts in a collaborative environment that values trust and accountable results.

Qualifications

• Bias toward asking the dumb question before the expensive mistake.
• Proven professionalism with Grand Prairie, TX experience preferred.
• Track record of delivering under deadline pressure.

Responsibilities

• Catch the Decision Making regression a tired reviewer would miss.
• Keep skills current through ongoing training and self-directed learning.
• Show up for the unglamorous general maintenance nobody volunteers for.
• Monitor work quality and flag issues before they escalate.
• Identify gaps in current procedures and recommend workable fixes.

Skills

Attention to Detail

Cross-functional collaboration

Problem solving

Decision making under pressure

Job description

Social Innovation Lab in Grand Prairie, TX is seeking a Process Improvement Manager to connect Customer Service with operational excellence. The role offers a hybrid schedule and a pathway from manager to lead, with a base salary range of $106,000 to $149,000.

You will own improvement initiatives, monitor quality, and lead cross-functional efforts in a collaborative environment that values trust and accountable results.