Hybrid Process Improvement Lead: Cross-Functional Impact

McKinsey; Downey (CA); Hybrid; USD 132,000 - 197,000; Full time

Job summary

McKinsey & Company in Downey, CA is seeking a Process Improvement Manager who thrives on cross-functional collaboration. This role emphasizes trust, mentorship, and real influence, with a compensation range of $132,000 to $197,000 and hybrid flexibility.

You will drive decisions when consensus stalls, balance quick wins with client-centric fixes, maintain accurate CA reporting, and hold vendors to our standards while encouraging a Growth Mindset to streamline routine tasks and free up capacity.

Qualifications

• Bachelor's degree in a related field or equivalent practical experience.
• Ability to translate jargon into plain English.
• Clear thinking under deadlines typical in Downey, CA.
• Hands-on familiarity with collaboration and continuous learning.

Responsibilities

• Move general decisions forward when consensus stalls.
• Trade quick wins for client-centric fixes when patience pays off.
• Keep CA reporting accurate enough to support decisions.
• Hold Downey vendors to the standards promised to users.
• Use Growth Mindset to streamline routine tasks and free up capacity.

Skills

Cross-functional collaboration

Plain English communication

Working under pressure

Written and verbal communication

Customer-focused mindset

Education

Bachelor's degree

Job description

McKinsey & Company in Downey, CA is seeking a Process Improvement Manager who thrives on cross-functional collaboration. This role emphasizes trust, mentorship, and real influence, with a compensation range of $132,000 to $197,000 and hybrid flexibility.

You will drive decisions when consensus stalls, balance quick wins with client-centric fixes, maintain accurate CA reporting, and hold vendors to our standards while encouraging a Growth Mindset to streamline routine tasks and free up capacity.