Hybrid Process Improvement Analyst

Pacific Clinics; Creekside Village (CA); Hybrid; USD 72,000 - 107,000; Full time

Benefits offered by this job

Benefits eligibility starting day ONE

Medical, dental, vision coverage

401K Employer Match up to 4%

Competitive time off plans

Job summary

Pacific Clinics in California is seeking a Business Process Analyst (BPA) to partner across the agency, analyze administrative processes, and drive improvements. The role combines business analysis, project coordination, and PMO methodologies in a hybrid work environment.

You will document standards, apply Lean Six Sigma concepts, develop process improvement tools and reports, and collaborate with stakeholders to enable change across departments.

Qualifications

• BA/BS degree or equivalent experience in business or related field.
• Minimum of three (3) years' experience in business process analysis.
• Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Visio.
• Experience in project and change management.
• Relevant certification in business process management or related field.
• Knowledge of Lean Six Sigma principles.
• Ability to present to diverse audiences.
• Strong written communication skills.

Responsibilities

• Lead, support, and consult on the planning and execution of process improvement initiatives.
• Assess opportunities for improvement and develop proposals.
• Conduct thorough assessment of existing processes to identify inefficiencies, bottlenecks and areas of improvement.
• Identify and apply process improvement tools such as data mining, process observations, run charts, process mapping, and root cause analysis.
• Promote change management principles to drive success factors.
• Collaborate with stakeholders across departments to gather input and gain buy-in.
• Lead and/or support cross-functional teams to plan and execute change.
• Serve as SME and support development of process improvement capabilities.
• Support data collection, analysis, and establish reporting activities to monitor performance.
• Design tools and templates for use in process improvement activities.
• Advocate organizational process improvement.
• Develop presentations and effectively communicate to all levels.
• Support training of process improvements.
• Promote process improvement capabilities.

Skills

Process improvement

Change management

Education

B.A./B.S. degree or equivalent experience in business or related field

Tools

Excel

PowerPoint

Visio

Job description

Pacific Clinics in California is seeking a Business Process Analyst (BPA) to partner across the agency, analyze administrative processes, and drive improvements. The role combines business analysis, project coordination, and PMO methodologies in a hybrid work environment.

You will document standards, apply Lean Six Sigma concepts, develop process improvement tools and reports, and collaborate with stakeholders to enable change across departments.