Hybrid Principal Media Operations and Transformation Lead

Blue Hour Studios LLC; New York (NY); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Retirement savings plan

Holidays and PTO

Mental health resources

Fitness reimbursement

Job summary

Horizon Media is seeking a Manager, Principal Buying Operations & Process Transformation to strengthen processes, systems, controls, reporting, and training that support Media Exchange (MX). The role partners across Investment, Finance, Billing, and Technology to translate business needs into practical workflows and system solutions.

The position will drive efficiency, readiness, and continuous improvements across MX, develop training materials, and ensure governance and data integrity in a

Qualifications

• Bachelor’s degree in business, finance, accounting, IS, communications, or related field.
• 8–10 years in operations, media operations, agency finance, or business transformation.
• Strong process mapping, requirements docs, workflow design, issue triage, root-cause analysis.
• Experience with media buying operations and ERP systems such as NetSuite.
• Ability to translate business needs into documented requirements.

Responsibilities

• Map and standardize MX workflows from deal ideation to close.
• Identify bottlenecks and design scalable procedures.
• Maintain SOPs, process flows, and decision logs.
• Analyze billing variances and align with NetSuite workflows.
• Coordinate UAT, deployment, and post-go-live stabilization.
• Develop training materials and promote adoption.

Skills

Process mapping

Requirements documentation

Workflow design

Root cause analysis

Issue triage

Control gaps identification

Cross-functional collaboration

Communication

Education

Bachelor's degree in Business Administration, Finance, Accounting, Information Systems, Communications, or related field

Tools

Mediaocean/Prisma

FreeWheel/SBMS

DSPs

NetSuite

Job description

Horizon Media is seeking a Manager, Principal Buying Operations & Process Transformation to strengthen processes, systems, controls, reporting, and training that support Media Exchange (MX). The role partners across Investment, Finance, Billing, and Technology to translate business needs into practical workflows and system solutions.

The position will drive efficiency, readiness, and continuous improvements across MX, develop training materials, and ensure governance and data integrity in a