Hybrid Director, Media Operations & Finance

Publicis Groupe; Rogers (AR); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Mars United℠ Commerce seeks a Director, Media Operations to lead cross‑agency media finance and operations, ensuring budgeting, billing and forecasting run smoothly across the client. The role requires strong collaboration with Media Strategy & Activation, Finance Operations and Corporate Accounting.

Ideal candidate will be a practical business partner with an analytic mindset, capable of managing multiple projects, driving process improvements, and fostering client relationships in a hybrid

Responsibilities

• Serve as the media business partner across agency financial teams.
• Manage budget, billing, and financial compliance.
• Improve and streamline existing media budget forecasts, actuals, and billing processes, ensuring all reconciliations are completed according to client guidelines.
• Track client budget approvals through the client’s budget management system
• Ensure communication of approved funding is disseminated amongst the appropriate parties within the paid media team
• Billing for paid media
• Scheduling changes
• Special client requests
• Bridge with shared financial services and agency teams
• Invoices
• Prepare billing verification and budget management reports drawing from Guidelines Planning and MediaOcean/Prisma.
• Work with internal partners to resolve discrepancies prior to monthly billing.
• Analyze and explain variances.
• Track client payables and receivables, answer client questions, and resolve issues.
• Coordinate billing approvals with inter-company partners.
• Prepare ad-hoc reports for internal and external clients.
• Manage the monthly budgeting process and coordinate resolution of all forecast and billing-related issues.
• Work with the client to verify and reconcile any issues with the reporting of actuals.
• Offer administrative support, training, and troubleshooting for the Guidelines Planning platform.
• Ensure team and personal deliverables are met on time; steward workflow and project management.
• Support key account leadership with assessing and communicating monthly risks and opportunities.
• Help build and continue to optimize the paid media financial process to further streamline and deliver operational excellence to agency teams and the client.
• Participate as an active leader in developing a framework and building a custom media operations team in support of client operational excellence.
• Serve as a key partner in driving agency compliance of scope and monitoring financial penalty implications (SLOs).
• Track key operations-led activities, anticipate challenges, and raise appropriate flags to ensure timely execution of deliverables.
• Drive process adoption and optimization while maintaining integrity in a high-urgency, outcomes-oriented environment.
• Complete routine process and data quality checks to ensure accuracy and optimal efficiency, re-invent

Job description

Mars United℠ Commerce seeks a Director, Media Operations to lead cross‑agency media finance and operations, ensuring budgeting, billing and forecasting run smoothly across the client. The role requires strong collaboration with Media Strategy & Activation, Finance Operations and Corporate Accounting.

Ideal candidate will be a practical business partner with an analytic mindset, capable of managing multiple projects, driving process improvements, and fostering client relationships in a hybrid