Hybrid Precision Farming Tech Support Specialist

CNH; Falls Township (PA); Hybrid; USD 64,000 - 114,000; Full time

Job summary

CNH is recruiting for a Service Technical Specialist in Precision Farming to deliver expert remote diagnostics, advanced troubleshooting, and support for dealership technicians and field staff. You'll diagnose displays, GNSS receivers, and guidance systems, and author service bulletins to improve product reliability.

Hybrid schedule with multiple US locations, including Pennsylvania. Ideal candidates have a technical degree or equivalent experience, strong diagnostic and communication skills,

Qualifications

• Bachelor’s degree in Precision Technology, Agricultural Engineering, or related field.
• 2+ years of hands-on technical support, installation, or service experience with precision farming technology or related equipment.

Responsibilities

• Provide urgent, high-level technical support and troubleshooting by phone and portals.
• Troubleshoot GNSS receivers, correction signals, and guidance systems.
• Support display software, firmware updates, and ISOBUS compatibility.
• Assist with data transfer and cloud synchronization between machines and farm data platforms.
• Document issues and contribute to technical publications and knowledge base.

Skills

GNSS operation

Electronic schematics

CAN analysis tools

Telemetry systems

Technical communication

Field testing

Education

Bachelor’s degree in Precision Technology or related field

Associate degree in related field

Tools

Diagnostic software

CAN analysis tools

Telemetry systems

Microsoft Office (Excel/Outlook)

Job description

CNH is recruiting for a Service Technical Specialist in Precision Farming to deliver expert remote diagnostics, advanced troubleshooting, and support for dealership technicians and field staff. You'll diagnose displays, GNSS receivers, and guidance systems, and author service bulletins to improve product reliability.

Hybrid schedule with multiple US locations, including Pennsylvania. Ideal candidates have a technical degree or equivalent experience, strong diagnostic and communication skills,