Hybrid Practice Team Assistant – Digital Fluency

Orrick Herrington & Suttcliffe; San Francisco (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Orrick is seeking a Practice Team Assistant to join our Innovation group in San Francisco or other West Coast offices. The role blends administrative leadership, technical fluency, and attorney support across calendars, travel, and meetings, while driving process improvements and technology adoption.

The successful candidate will coordinate with attorneys, manage complex workflows, and mentor peers on firm tools like Microsoft 365, Copilot, Power Automate, and Power BI.

Qualifications

• Bachelor's degree (or equivalent experience).
• 3-7 years professional experience, preferably in a professional services, consulting, technology, or corporate environment.
• Exceptional organizational and project management skills; proven ability to manage multiple priorities and deliver under tight deadlines.
• Advanced proficiency in Microsoft 365; ability to quickly master new tools and technologies.
• Strong written and verbal communication skills; able to produce concise, high-quality deliverables.
• Independently manages workload, meets deadlines, and exercises sound judgment in prioritizing urgent vs. non-urgent matters.
• Responds with urgency and effectiveness in fast-paced, high-stakes situations - demonstrating ownership and accountability for outcomes, while seeking guidance when appropriate.
• Consistently demonstrates professionalism, discretion, and composure under pressure.
• Ability to work in the office at least three days a week, and the ability to work overtime when required.

Responsibilities

• Proactively coordinates administrative details for assigned attorneys, anticipating needs, flagging risks, and independently resolving issues before escalation, ensuring smooth workflow between clients, timekeepers, and staff.
• Engages regularly with the firm's Team Support Center, picking up requests proactively or as assigned by Workflow Coordinators, while determining when matters require direct ownership versus delegation.
• Acts as a resource for organizational knowledge, advising attorneys on firm processes, best practices, and trade-offs to support sound decision-making.
• Encourages attorneys to delegate non-billable tasks, actively shaping delegation habits and reinforcing sustainable ways of working.
• Develops a deep understanding of assigned attorneys' practices, clients, priorities, working styles, and business objectives.
• Fosters strong relationships internally and externally, representing the firm's standards of professionalism and client service.
• Demonstrates flexibility and adaptability in a fast‑paced environment, willing to take on new responsibilities and embrace change with a positive mindset.
• Communicates effectively with all levels of the organization and with clients, demonstrating high emotional intelligence and relationship‑building skills.
• Holds their own in a traditional environment, remaining nimble and resilient, and modeling a growth mindset.
• Proactively manage calendars, coordinate meetings and events (internal and client‑facing), arrange travel, and oversee logistics for assigned attorneys, with a focus on prioritization, sequencing, and protecting attorney time.
• Provide on‑site office coverage as needed, demonstrating flexibility and professionalism.
• Serve as a digital fluency expert and coach for attorneys and peers, mastering firm technology and training others on effective use - including Microsoft 365, Copilot, PowerAutomate, PowerBI, and emerging AI/automation platforms.
• Troubleshoot technology issues and collaborate with IT, Orrick Labs, Digital Tech & Data, and support teams to resolve problems and enhance workflows.
• Stay current on new and emerging technologies, translating technical capabilities into practical, attorney‑ready solutions.
• Regularly attend and seek out training materials and resources to learn new technologies, as well as stay up to date on industry legal technology trends relevant to their assigned attorneys' practices.

Skills

Microsoft 365

Communication skills

Project management

Organizational skills

Mentoring/leadership

Education

Bachelor's degree or equivalent experience

Tools

Power BI

Copilot

Power Automate

GenAI

Job description

Orrick is seeking a Practice Team Assistant to join our Innovation group in San Francisco or other West Coast offices. The role blends administrative leadership, technical fluency, and attorney support across calendars, travel, and meetings, while driving process improvements and technology adoption.

The successful candidate will coordinate with attorneys, manage complex workflows, and mentor peers on firm tools like Microsoft 365, Copilot, Power Automate, and Power BI.