Hybrid POS Implementation Specialist — Employee-Owned

North Country Business Products; Madison (WI); Hybrid; USD 27,552 - 41,328; Full time

Benefits offered by this job

Hybrid schedule flexibility

100% employee-owned equity

Collaborative culture

Job summary

North Country Business Products seeks a Point of Sale Implementation Specialist to support restaurants and hospitality businesses in adopting and upgrading POS systems. The role emphasizes client relationship management through configuring, training, and troubleshooting systems.

Candidates should ideally have experience in the hospitality industry and strong communication skills. This position offers a hybrid work model and 100% employee ownership, fostering partnership and engagement among associates.

Qualifications

• Experience in the hospitality industry is a big advantage.
• Familiarity with POS systems and software configurations.
• Ability to travel to client sites for installations.

Responsibilities

• Configure and document POS systems for clients.
• Manage installation projects from start to finish.
• Train clients effectively on POS functionality.
• Analyze client needs with Sales and Implementation Manager.
• Deliver excellent client experiences consistently.

Skills

Experience in the hospitality industry

Working knowledge of SkyTab or similar POS platforms

Proficiency in Microsoft Office

Strong communication skills

Organized and detail-oriented

Job description

North Country Business Products seeks a Point of Sale Implementation Specialist to support restaurants and hospitality businesses in adopting and upgrading POS systems. The role emphasizes client relationship management through configuring, training, and troubleshooting systems.

Candidates should ideally have experience in the hospitality industry and strong communication skills. This position offers a hybrid work model and 100% employee ownership, fostering partnership and engagement among associates.