Hybrid Pharmacy Benefits Technician (Intermediate)

Blue Shield of CA; Springfield Meadows (CA); Hybrid; USD 45,000 - 70,000; Full time

Job summary

Blue Shield of California is seeking an intermediate Pharmacy Technician to support the Pharmacy Prior Authorization team. You will respond to external and internal inquiries about outpatient pharmacy benefits and help resolve prescription claim problems.

The role emphasizes communication, accuracy, and adherence to formulary guidelines. This position offers hybrid virtual work with occasional in-office needs to support operations.

Qualifications

• Requires High School Diploma or GED and California State Board approved Pharmacy Technician training/certification/degree.
• Requires 3 years of pharmacy-related experience.
• Strong communication and time-management skills.
• Ability to work a flexible schedule, including weekends.
• Good phone etiquette and active listening.

Responsibilities

• Resolve outpatient pharmacy benefit coverage inquiries and prescription claim issues.
• Communicate drug formulary guidelines and alternatives to providers and members.

Skills

Communication

Time management

Multi-tasking

Phone skills

Active listening

Education

High School Diploma or GED

California State Board approved Pharmacy Technician training/certification/degree

Job description

Blue Shield of California is seeking an intermediate Pharmacy Technician to support the Pharmacy Prior Authorization team. You will respond to external and internal inquiries about outpatient pharmacy benefits and help resolve prescription claim problems.

The role emphasizes communication, accuracy, and adherence to formulary guidelines. This position offers hybrid virtual work with occasional in-office needs to support operations.