Hybrid Pharmacy Account Liaison - Patient Services

PharmaCord LLC. “PharmaCord,” “PharmaCord Lynk,” “PharmaCord Scripts,” and associated logos are trad; Jeffersonville (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company paid Short-term Disability (STD)

Increased competitive 401(k) company match up to 4%

Affordable Medical, Dental, and Vision benefits

Annual HSA employer contribution

PTO benefits, flex days and paid holidays

Employee Referral Program

Tuition reimbursement program up to $5,000 per year

Job summary

Join PharmaCord as a Specialty Pharmacy Account Liaison, making a significant difference in patients' lives by providing support for medication access. This role involves building relationships, managing communications, and ensuring effective patient services, all while adhering to healthcare regulations. Ideal candidates are detail-oriented, possess strong problem-solving skills, and have a background in healthcare customer service.

Qualifications

• Experience with specialty pharmacies preferred.
• 3 years’ customer service in healthcare industry preferred.
• Bi-lingual in English and Spanish or Chinese/Mandarin is a plus.

Responsibilities

• Builds trusted relationships with specialty pharmacies and clients.
• Performs post Benefits Investigation calls to verify options.
• Manages inbound calls from specialty pharmacy contacts.

Skills

Detail oriented

Ability to multitask

Clear communication

Problem-solving

Education

Bachelor’s degree in arts and sciences, social work or public health administration

Completion of high school diploma or GED

Job description

Join PharmaCord as a Specialty Pharmacy Account Liaison, making a significant difference in patients' lives by providing support for medication access. This role involves building relationships, managing communications, and ensuring effective patient services, all while adhering to healthcare regulations. Ideal candidates are detail-oriented, possess strong problem-solving skills, and have a background in healthcare customer service.