Hybrid People Operations & Credentialing Leader

Greenbrook Medical; Tampa (FL); Hybrid; USD 77,000 - 104,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Job summary

Greenbrook Medical in the Tampa Bay area seeks a People Operations & Credentialing Manager to own onboarding, credentialing, and related operational work. You’ll ensure new teammates are ready on day one and that physician credentials and payer enrollments stay current.

You’ll build scalable workflows, partner with People, Revenue Cycle, Clinical Care and Operations teams, and continuously improve technology provisioning and credentialing across systems.

Qualifications

• 4+ years in credentialing, people ops, onboarding, HR ops, or similar.
• Experience managing physician credentialing, payer enrollment, licensing, or provider compliance.
• Experience coordinating multi-system onboarding and offboarding for employees.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Builder mindset to create scalable processes.

Responsibilities

• Own onboarding from accepted offer through first day.
• Create onboarding workflows in Monday.com.
• Provision accounts across Google Workspace, Slack, EMRs, HRIS.
• Coordinate laptop, phone, and equipment orders.
• Track onboarding progress and ensure nothing falls through the cracks.
• Own offboarding, including deactivation and asset recovery.

Skills

Credentialing

People ops

Onboarding

HR operations

Operations

Tools

Monday.com

DocuSign

Google Workspace

Slack

EMRs

Job description

Greenbrook Medical in the Tampa Bay area seeks a People Operations & Credentialing Manager to own onboarding, credentialing, and related operational work. You’ll ensure new teammates are ready on day one and that physician credentials and payer enrollments stay current.

You’ll build scalable workflows, partner with People, Revenue Cycle, Clinical Care and Operations teams, and continuously improve technology provisioning and credentialing across systems.