Hybrid Patient Scheduling Specialist – Bilingual

International Executive Service Corps; Miami Beach (FL); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Job summary

A prominent healthcare organization in Miami Beach is seeking a Patient Representative for their call center. This role involves scheduling physician appointments and providing excellent customer service via phone, email, or chat. Candidates should have a year of healthcare experience and be bilingual in Spanish. After six months, there is a hybrid work option. The organization offers a comprehensive benefits package.

Qualifications

• 1 year experience in a healthcare setting preferred.
• Successful completion of 6 month training required to be eligible to work from home.

Responsibilities

• Answers inbound calls to schedule patient appointments.
• Verify and update patient information during scheduling.
• Coordinate appointments with appropriate providers.
• Maintain HIPAA compliance and patient confidentiality.

Skills

Customer service

Bilingual in Spanish

Attention to detail

Education

High School Diploma

Tools

Epic EMR System

Job description

A prominent healthcare organization in Miami Beach is seeking a Patient Representative for their call center. This role involves scheduling physician appointments and providing excellent customer service via phone, email, or chat. Candidates should have a year of healthcare experience and be bilingual in Spanish. After six months, there is a hybrid work option. The organization offers a comprehensive benefits package.