Hybrid Patient Referral Specialist

Saint Alphonsus; Boise (ID); Híbrido; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Saint Alphonsus in Boise, ID is seeking a Healthcare Resource Specialist for the referral team. The role focuses on coordinating care between primary care and specialists, with strong emphasis on accurate data collection and patient-service quality.

Training will occur before independent work, and the position is full-time, typically day shift. The job requires navigating multiple software platforms, Epic experience preferred, and collaboration across clinics to meet physician and patient needs.

Formación

• High School Diploma or equivalent required.
• Experience in hospital/medical or insurance office setting preferred.
• Strong customer service and communication skills.

Responsabilidades

• Process referrals via phone and clinic systems to coordinate care.
• Interact with patients and physician offices to ensure timely referrals.
• Maintain accurate patient information across multiple software platforms.
• Track and document referrals to ensure timely processing and safety.
• Provide excellent service to patients, physicians and staff.

Conocimientos

Customer service

Referral coordination

Office software

Multitasking

Communication

Educación

High School Diploma or equivalent

Herramientas

Epic

MS Office

Descripción del empleo

Saint Alphonsus in Boise, ID is seeking a Healthcare Resource Specialist for the referral team. The role focuses on coordinating care between primary care and specialists, with strong emphasis on accurate data collection and patient-service quality.

Training will occur before independent work, and the position is full-time, typically day shift. The job requires navigating multiple software platforms, Epic experience preferred, and collaboration across clinics to meet physician and patient needs.