Healthcare Referrals Lead — Training & Quality

Saint Alphonsus; Boise (ID); On-site; USD 40,000 - 60,000; Full time

Job summary

Saint Alphonsus in Boise, Idaho is seeking a Referrals Lead for a full-time role focused on enhancing department operations. The position requires customer service experience and experience in the medical field, ensuring exceptional patient care.

Ideal candidates should demonstrate strong communication skills, problem-solving abilities, and effective teamwork. Responsibilities include auditing referrals, assisting with software applications, and developing training processes.

Qualifications

• Customer service experience is required.
• Experience in the medical field is required.
• Strong patient care focus is essential.

Responsibilities

• Assist in day-to-day department needs and training activities.
• Identify needs for department improvement and process enhancement.
• Audit referrals to ensure accuracy and completion.

Skills

Customer service

Effective communication

Problem solving

Teamwork

Computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Electronic Health Records

Job description

Saint Alphonsus in Boise, Idaho is seeking a Referrals Lead for a full-time role focused on enhancing department operations. The position requires customer service experience and experience in the medical field, ensuring exceptional patient care.

Ideal candidates should demonstrate strong communication skills, problem-solving abilities, and effective teamwork. Responsibilities include auditing referrals, assisting with software applications, and developing training processes.