Hybrid Patient Billing & Insurance Specialist

Guidehouse; El Segundo (CA); Ibrido; USD 34.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

401(k) Retirement Plan

Paid Holidays

Tuition Reimbursement

Employee Referral Program

Descrizione del lavoro

Guidehouse is seeking an Insurance Patient Account Representative to handle incoming/outgoing calls with patients and insurers to resolve balances, following client policies. This hybrid role requires two days in either Lewisville, TX or El Segundo, CA and three days from home.

You will review accounts, follow-ups, Medicare/Medicaid, and billing tasks, communicating clearly with teammates and customers. Strong Excel/Word skills and attention to detail are valued.

Competenze

• High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma / GED.
• 0-2+ year’s experience in office, business, operations, customer service or healthcare field.

Mansioni

• Account Review
• Appeals & Denials
• Medicare/Medicaid
• Insurance Follow-up
• Customer Service
• Billing
• UB-04 & CMS 1500
• Complete all business-related requests and correspondence from patients and insurance companies.
• Responsible for working on 40-70 Accounts Per Day
• Complete all assigned projects in a timely manner.
• Assist client and patients in all requested tasks.
• Communicate to Guidehouse management areas of concern or areas of improvement.
• Research and respond to all patient inquiries received by telephone and mail.
• Update patient demographic information and initiate account adjustments.
• Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

Conoscenze

Customer service

Office experience

Windows OS

Microsoft Word

Microsoft Excel

Formazione

High School Diploma / GED

Strumenti

Windows OS

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Guidehouse is seeking an Insurance Patient Account Representative to handle incoming/outgoing calls with patients and insurers to resolve balances, following client policies. This hybrid role requires two days in either Lewisville, TX or El Segundo, CA and three days from home.

You will review accounts, follow-ups, Medicare/Medicaid, and billing tasks, communicating clearly with teammates and customers. Strong Excel/Word skills and attention to detail are valued.