Hybrid Insurance Collections & Patient Billing Specialist

Guidehouse Inc.; Lewisville (TX); Hybrid; USD 36,000 - 51,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement

Emergency Back-Up Childcare Program

Job summary

Guidehouse Inc. in Lewisville, TX seeks an Insurance Patient Account Representative for a hybrid schedule: two days in the Lewisville office and three days remote.

Responsibilities include reviewing accounts, appeals/denials, Medicare/Medicaid, follow-up with patients and insurers, and maintaining accurate demographics and communications. Ideal candidates have high school diploma or GED and 0–2+ years in office/healthcare settings.

Qualifications

• High School Diploma or GED or equivalent experience in lieu of diploma.
• 0-2+ years of experience in office, business, operations, customer service or healthcare.

Responsibilities

• Account Review
• Appeals & Denials
• Medicare/Medicaid
• Insurance Follow-up
• Customer Service
• Billing
• UB-04 & CMS 1500
• Complete all business-related requests and correspondence from patients and insurance companies.
• Responsible for working on 40-70 Accounts Per Day
• Complete all assigned projects in a timely manner.
• Assist client and patients in all requested tasks.
• Communicate to Guidehouse management areas of concern or areas of improvement.
• Research and respond to all patient inquiries received by telephone and mail.
• Update patient demographic information and initiate account adjustments.
• Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

Education

High School Diploma / GED

Job description

Guidehouse Inc. in Lewisville, TX seeks an Insurance Patient Account Representative for a hybrid schedule: two days in the Lewisville office and three days remote.

Responsibilities include reviewing accounts, appeals/denials, Medicare/Medicaid, follow-up with patients and insurers, and maintaining accurate demographics and communications. Ideal candidates have high school diploma or GED and 0–2+ years in office/healthcare settings.