Hybrid Part-Time Customer Service Associate

Steinhafels; Waukesha, Northern (WI, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Paid training

Paid time off

Paid holidays

Health & dental insurance

401(k)

Employee Stock Ownership Plan

Job summary

Steinhafels in Waukesha, WI is seeking a part-time Customer Service Associate to assist customers in-store and over the phone with order updates and issues. The role blends store office work with remote work from Southeastern Wisconsin, averaging 2–4 shifts per month.

Ideal candidates are dependable, with strong communication and computer literacy, comfortable handling returns, exchanges, and deliveries, and able to work weekends and some closing shifts in a friendly, employee-owned environment.

Qualifications

• Must have strong customer service abilities and friendly communication.
• Proficient with computers and basic software.
• Weekend and some closing shifts required.

Responsibilities

• Assist customers in-store and over the phone to inform them of actions regarding orders (part ordered, exchange, delivery, etc.).
• Troubleshoot and resolve customer issues/complaints in a timely manner.

Skills

Customer service

Communication skills

Computer literacy

Job description

Steinhafels in Waukesha, WI is seeking a part-time Customer Service Associate to assist customers in-store and over the phone with order updates and issues. The role blends store office work with remote work from Southeastern Wisconsin, averaging 2–4 shifts per month.

Ideal candidates are dependable, with strong communication and computer literacy, comfortable handling returns, exchanges, and deliveries, and able to work weekends and some closing shifts in a friendly, employee-owned environment.