Hybrid Oracle Cloud ERP/Unifier Engineer - DPW

Anne Arundel County; Annapolis (MD); Hybrid; USD 120,000 - 171,000; Full time

Job summary

Anne Arundel County is seeking an Oracle Cloud ERP/Fusion Support Specialist in Annapolis, MD, to deliver end-user support for ERP/Fusion applications and to assist with Unifier-based capital project processes. The role focuses on budgeting, purchasing, and finance within an ERP context.

The ideal candidate has experience with Oracle Unifier and eBuilder, strong customer service, and the ability to work in a fast-paced environment; a background check is required and hybrid work is expected with

Qualifications

• Experience as an Oracle Cloud ERP/Fusion Support Specialist.
• Deep understanding of Oracle Unifier, eBuilder and Oracle Cloud ERP/Fusion modules.
• Understanding of DPW capital project workflows, financial processes, procurement, and budgeting within an ERP/Unifier context.
• Good customer service skills and ability to build positive relationships with users.
• Ability to diagnose and resolve common technical issues.
• Experience with incident management and ticketing systems.
• Strong analytical, problem-solving, and communication skills.
• Oracle Cloud ERP/Fusion certifications are a plus.
• Graduation from an accredited four-year college or university with major coursework in mathematics, public or business administration, or a related field; plus six or more years of experience in electronic data processing systems analysis and design.

Responsibilities

• Provides timely technical support to end-users for Oracle Cloud ERP/Fusion applications.
• Diagnose, troubleshoot, and resolve issues related to DPW capital project processes using Oracle Unifier and eBuilder, as well as Finance, Purchasing, and Budget modules.
• Collaborate with business users to understand their requirements and assist in finding solutions.
• Assist with the configuration, testing, and deployment of Oracle Unifier enhancements, eBuilder interfaces with Oracle Fusion, and Oracle Cloud ERP/Fusion updates under guidance.
• Develop and maintain basic documentation for support procedures and common issues.
• Monitor system performance and report on areas for improvement.
• Participate in testing and validation of new features and functionalities.
• Work closely with other IT teams and Oracle support to escalation and resolve complex issues.
• Provide basic training and guidance to end-users on Oracle Cloud ERP/Fusion functionalities.
• Performs related work as required.

Job description

Anne Arundel County is seeking an Oracle Cloud ERP/Fusion Support Specialist in Annapolis, MD, to deliver end-user support for ERP/Fusion applications and to assist with Unifier-based capital project processes. The role focuses on budgeting, purchasing, and finance within an ERP context.

The ideal candidate has experience with Oracle Unifier and eBuilder, strong customer service, and the ability to work in a fast-paced environment; a background check is required and hybrid work is expected with