Hybrid Ops Manager, Personal Loans

Upstart; Columbus (OH); Hybrid; USD 79,000 - 109,200; Full time

Benefits offered by this job

Competitive compensation

401k with company match

Comprehensive health coverage

Paid time off and parental leave

Employee Assistance Program

Job summary

Upstart is seeking a skilled Operations Manager to lead the Personal Loans Team in Columbus, OH. This role involves managing day-to-day operations, ensuring the team meets target KPIs, and collaborating with key leaders to implement effective strategies.

The ideal candidate will bring over 2 years of people management experience and a proven track record in operations. Upstart offers a competitive compensation package, including bonuses and health benefits, along with a commitment to inclusive hiring practices.

Qualifications

• 2+ years of people management experience with strong leadership and interpersonal skills.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage daily operations of the Personal Loans team.
• Develop strategies to optimize team performance.
• Monitor team performance metrics and implement corrective actions.
• Collaborate with other departments including Product and Engineering.

Skills

People management experience

Lead and motivate teams

Excellent communication skills

Analytical skills

Problem-solving skills

Education

Bachelor's degree or equivalent

Job description

Upstart is seeking a skilled Operations Manager to lead the Personal Loans Team in Columbus, OH. This role involves managing day-to-day operations, ensuring the team meets target KPIs, and collaborating with key leaders to implement effective strategies.

The ideal candidate will bring over 2 years of people management experience and a proven track record in operations. Upstart offers a competitive compensation package, including bonuses and health benefits, along with a commitment to inclusive hiring practices.