Hybrid Operations Support & Process Improvement Analyst

Janus Henderson Investors; Denver (CO); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Volunteer time

Tuition reimbursement

Hybrid work environment

Professional development support

Job summary

Janus Henderson Investors is seeking an Ops Support Analyst to bolster U.S. Transfer Agency Operations with change support, system enhancements, and process improvements. You will collaborate with cross-functional teams to boost efficiency through technology, data, and disciplined execution.

The role emphasizes testing, rollout of tools, and reporting, with a hybrid work arrangement and strong benefits. Growth through professional development and a supportive environment are offered.

Qualifications

• Experience supporting process improvement initiatives.
• Intermediate to advanced Microsoft skills.
• Strong analytical, organizational, time-management abilities.
• Excellent written and verbal communication.
• Ability to collaborate with cross-functional stakeholders.
• Understanding of fund operations or financial services environments.

Responsibilities

• Review, test, and support implementation of system enhancements, upgrades, and operational process changes.
• Support project management activities including tracking deliverables, timelines, and dependencies.
• Assist with rollout of new tools, workflows, and processes, including testing and documentation.
• Analyze operational workflows and recommend automation or technology-based solutions.
• Produce periodic performance, productivity, and operational reporting.
• Communicate project updates and operational changes to stakeholders at all levels.
• Support prioritization and execution of strategic initiatives.
• Perform other duties as assigned.

Skills

Process improvement

Microsoft Office

Analytical skills

Communication

Cross-functional collaboration

Fund operations knowledge

Tools

Power BI

Power Query

JIRA

Workflow automation

SS&C transfer agency

Job description

Janus Henderson Investors is seeking an Ops Support Analyst to bolster U.S. Transfer Agency Operations with change support, system enhancements, and process improvements. You will collaborate with cross-functional teams to boost efficiency through technology, data, and disciplined execution.

The role emphasizes testing, rollout of tools, and reporting, with a hybrid work arrangement and strong benefits. Growth through professional development and a supportive environment are offered.