Hybrid Operations Specialist - SAP & Salesforce

Topco; Itasca (IL); Hybrid; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical benefits and 401K

Hybrid work environment

Tuition reimbursement

Learning & development

PTO 18 days

Job summary

Topco Associates is seeking an Operations Specialist to manage orders, analyze and solve supply chain requests, and provide exceptional support to our Members, regional grocery retailers and wholesalers across the US. The role is hybrid, with in-office days in Itasca three times per week and remote work twice weekly.

You will learn the retail, private-label and store brands industries while gaining hands-on experience with SAP, Salesforce, and FourKites, building problem-solving, data analysis,

Qualifications

• Four-year college degree in business, supply chain, agribusiness, finance, communications, or related area preferred, or combination of education and experience conferring equivalent skills.
• Strong verbal and written communication skills
• Up to 1 year of previous work experience (internship or other part-time work)
• Proficient in Microsoft Excel
• Detail-oriented
• Must be able to problem-solve
• Excellent time-management skills

Responsibilities

• Review and approve incoming orders through SAP to identify and provide solutions for discrepancies so orders transmit automatically to suppliers
• Problem solve incoming Member and Vendor requests in Salesforce, SAP, and FourKites (tracking information, shortages, pricing discrepancies, item additions/removal)
• Communicate with key stakeholders through Salesforce to ensure orders are shipped complete and on time
• Identify problematic order relationships to proactively address root causes and create supply chain efficiencies
• Develop and promote positive working relationships with Members, suppliers, and associates
• Utilize SAP and Excel to develop and analyze reports on supply issues

Skills

Verbal communication

Written communication

Excel proficiency

Time management

Problem solving

Detail oriented

Education

Bachelor's degree in business or related

Tools

SAP

Salesforce

FourKites

Excel

Job description

Topco Associates is seeking an Operations Specialist to manage orders, analyze and solve supply chain requests, and provide exceptional support to our Members, regional grocery retailers and wholesalers across the US. The role is hybrid, with in-office days in Itasca three times per week and remote work twice weekly.

You will learn the retail, private-label and store brands industries while gaining hands-on experience with SAP, Salesforce, and FourKites, building problem-solving, data analysis,