Hybrid Operations Engineer II: Core Processing & Monitoring

SwitchThink Solutions, LLC; Phoenix, Northern (AZ, KY); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible scheduling

PTO & holidays

Career development

Job summary

SwitchThink Solutions, Phoenix-based technology provider, is seeking an Operations Engineer II to optimize service delivery and support cross-functional teams across the enterprise. You will collect and analyze data to identify gaps, define end-to-end solutions, and ensure changes meet business needs with IT and business stakeholders.

The role is hybrid in Phoenix, requires 4+ years in related work, Linux and DB2 knowledge, and strong communication skills to support daily job processing,

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent combination of education and experience.
• 4+ years of related work experience.
• Knowledge of database queries, reporting and system monitoring.
• Linux system and DB2 knowledge required.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong written and verbal communication skills.

Responsibilities

• Ensure daily job processing on the Core Processor to support business objectives.
• Monitor daily/weekly/monthly processes and job routines for seamless operations.
• Administer scheduling and system monitoring tools for the DSFCU environment.
• Communicate elevate issues to senior engineering staff and provide management reporting.
• Provide on-call technical support for core processing system interruptions.
• Handle maintenance activities for the Core Processor, including end-of-day/month and ACH processing.

Skills

Data analysis

SQL queries

System monitoring

Communication skills

Linux

Education

Bachelor's in Computer Science

Equivalent education/experience

Tools

DB2

MS Office

Job description

SwitchThink Solutions, Phoenix-based technology provider, is seeking an Operations Engineer II to optimize service delivery and support cross-functional teams across the enterprise. You will collect and analyze data to identify gaps, define end-to-end solutions, and ensure changes meet business needs with IT and business stakeholders.

The role is hybrid in Phoenix, requires 4+ years in related work, Linux and DB2 knowledge, and strong communication skills to support daily job processing,