Hybrid Operations Coordinator: Benefits & Onboarding

Big Brothers Big Sisters of Middle Tennessee; Nashville (TN); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid work schedule

Health, dental, vision coverage

403B with company match

Paid time off & holidays

Cell phone stipend

Job summary

Big Brothers Big Sisters of Middle Tennessee is seeking a Senior Operations Coordinator to manage benefits administration, onboarding/offboarding, and technology coordination. You will partner with leadership to ensure smooth employee experiences and maintain operational excellence across facilities and vendor relations.

The role requires a Bachelor’s degree and 3+ years in operations or HR-adjacent fields, with hybrid work in Nashville, TN.

Qualifications

• Bachelor’s degree and 3+ years in operations, HR administration, or related roles.
• Experience coordinating benefits, onboarding, office operations, technology, vendors, or admin projects.
• Ability to manage recurring processes and deadlines with minimal supervision.

Responsibilities

• Oversee benefits administration, onboarding/offboarding and technology coordination.
• Coordinate office operations, facilities, and vendor relationships to support daily operations.
• Drive process improvements and support a positive employee experience.

Skills

Organization

Project coordination

Communication

Scheduling

Vendor coordination

Onboarding/offboarding

Confidentiality

Tech coordination

Education

Bachelor’s degree in Business Administration, Human Resources Administration, Nonprofit Management, or related field

Tools

Microsoft 365

HRIS

Job description

Big Brothers Big Sisters of Middle Tennessee is seeking a Senior Operations Coordinator to manage benefits administration, onboarding/offboarding, and technology coordination. You will partner with leadership to ensure smooth employee experiences and maintain operational excellence across facilities and vendor relations.

The role requires a Bachelor’s degree and 3+ years in operations or HR-adjacent fields, with hybrid work in Nashville, TN.