Hybrid Operations Analytics & Strategy Analyst

United Airlines

Chicago (IL)

Hybrid

USD 67,000 - 87,000

Full time

3 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

United Airlines seeks an Analyst – Operations Products & Strategy to develop analytical tools supporting Air Traffic Strategy and Dispatch in the Network Operations Center. You will design, build, and activate tools, generate performance reports, and partner with Digital Technology to meet stakeholder needs.

The role involves analyzing large data sets to identify operational trends, informing product strategy and improvements.

Qualifications

Bachelor's degree or related experience.
2+ years of relevant experience.
Proficient in Microsoft Office (Excel, Word, PowerPoint).
Ability to work with cross-functional groups.
Strong relationship building skills.
Highly organized with the ability to multi-task challenging priorities.
Willing to travel 15% domestically and internationally.
Willing to work a hybrid schedule 3 days in-office as needed at the CSC.
Willis Tower in Chicago, IL and at times at the NOC facility in Arlington Heights, IL.
Must be legally authorized to work in the United States without sponsorship.

Responsibilities

Develop highly analytical tools supporting Air Traffic Strategy and Dispatch in the NOC.
Capture business requirements and coordinate with Digital Technology to meet tool requirements.
Evaluate processes, develop functional requirements and user stories.
Analyze large volumes of operational data to assess product health and inform strategy.
Support initiatives to enhance operational communication and drive efficiency.
Coordinate with training teams to launch new tools and procedures.