Hybrid Operations Analyst: Surplus Lines & Compliance

RiseMe; City of Rochester (NY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Flexible Paid Time Off

Parental leave

Life and Disability insurance

Job summary

Howden in New York City is seeking an Operations Analyst with a hybrid schedule to support the Private Capital broking teams through the policy lifecycle and assist with surplus lines compliance filings. The role involves coordinating with brokers and cross-functional teams to ensure best practices, accuracy, and timely filings.

The successful candidate will handle filing documentation, reconcile policy financials, and prepare forms for state authorities while maintaining adherence to internal

Qualifications

• 1-5 years’ experience. Experience in a related field preferred.
• General understanding of insurance and surplus lines rules and requirements preferred.
• Bachelor’s Degree or relevant experience.

Responsibilities

• Provides support to brokers, operations, finance, legal, and compliance teams throughout policy lifecycle.
• Apply knowledge of the insurance rules and regulations in each state and insurance products Howden Private Capital offers, as well as general insurance best practices to review and validate policy information.
• Complete carrier and state surplus lines forms, applying policy information, checking for accuracy, and returning completed form to clients, Howden brokers, or insurers/MGAs, as applicable.
• Collaborate with broking teams to compile and organize relevant surplus lines filing documentation for each policy.
• Reconcile financial information on policies, including premiums, taxes, and fees, to ensure accuracy prior to filing.
• Prepare and submit surplus lines filings with state surplus lines authorities in accordance with applicable regulatory deadlines and requirements.
• Monitor changes in state surplus lines filing requirements and update internal processes accordingly.
• Follow up with clients and insurers to satisfy policy conditions during post-bind, closing, and post-closing processes to ensure file completeness. Proactively chase for documents ahead of due dates.
• Review and negotiate client NDAs.
• Draft and distribute NDA Joinder Agreements to insurers, and NRLs to Due Diligence providers, summarizing and consolidating proposed changes, and collaborating with brokers for review.
• Ensure data accuracy, including adhering to Quality Assurance requirements validating accuracy of systems entries, and keeping files up to date when accounts are bound or lost.
• Perform KYC checks on prospective clients.
• Develop an understanding of internal standards as well as regulatory requirements to adhere to compliance requirements.
• Respond promptly to customer needs and solicit customer feedback to improve service.
• Other duties and projects as assigned.

Skills

Attention to detail

Prioritization

Multitasking

Communication

Education

Bachelor's degree or relevant experience

Tools

Microsoft Office

Job description

Howden in New York City is seeking an Operations Analyst with a hybrid schedule to support the Private Capital broking teams through the policy lifecycle and assist with surplus lines compliance filings. The role involves coordinating with brokers and cross-functional teams to ensure best practices, accuracy, and timely filings.

The successful candidate will handle filing documentation, reconcile policy financials, and prepare forms for state authorities while maintaining adherence to internal