Hybrid Observability Solution Architect – AWS & Telemetry

Blackhawk Network; Pleasanton (CA); Hybrid; USD 138,140 - 186,500; Full time

Benefits offered by this job

401k with employer match

Medical, dental, vision

Flexible time off

Paid holidays

Job summary

Blackhawk Network is seeking a Solution Architect- Observability to design and scale enterprise observability capabilities. This role involves defining observability architecture, implementing solutions, and enabling teams with observability capabilities while ensuring compliance and scalability.

The ideal candidate has over 6 years of experience in platform engineering or solution architecture, strong expertise in observability platforms like New Relic, and a solid understanding of cloud-native architectures.

Enjoy hybrid flexibility with focused remote work and in-person collaboration in Pleasanton, CA. Competitive salary range of $138,140 to $186,500.

Qualifications

• 6+ years of experience in platform engineering, SRE, DevOps, or solution architecture roles.
• Proven experience designing and implementing large‑scale observability architectures in production environments.
• Expertise with modern observability platforms.

Responsibilities

• Define and drive the overall observability architecture vision aligned with business and platform goals.
• Design end-to-end observability solutions across microservices and cloud environments.
• Create reusable architecture artifacts and documentation.

Skills

Deep understanding of observability pillars

Experience designing instrumentation strategies

Strong communication skills

Education

Bachelor’s degree in Computer Science or related field

Tools

New Relic

Splunk

AWS

Job description

Blackhawk Network is seeking a Solution Architect- Observability to design and scale enterprise observability capabilities. This role involves defining observability architecture, implementing solutions, and enabling teams with observability capabilities while ensuring compliance and scalability.

The ideal candidate has over 6 years of experience in platform engineering or solution architecture, strong expertise in observability platforms like New Relic, and a solid understanding of cloud-native architectures.

Enjoy hybrid flexibility with focused remote work and in-person collaboration in Pleasanton, CA. Competitive salary range of $138,140 to $186,500.