Hybrid NY Office Operations Manager

Mintz; New York (NY); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Bonus eligible

Comprehensive benefits package

Job summary

Mintz is seeking a Manager of Administration in New York to lead daily office operations, drive operational excellence, and shape a culture of collaboration and client service. You will partner with the Office Managing Member and firm leadership to implement strategic initiatives and ensure efficient, high-quality service for attorneys and business professionals.

You will manage staffing, onboarding, performance reviews, budgeting, and vendor relationships, while collaborating with HR,

Qualifications

• 4+ years of experience in office administration and/or HR management, law firm experience preferred.

Responsibilities

• Maintain a professional and positive work environment by facilitating effective communication and information-sharing amongst all employees.
• Serve as a trusted advisor to the OMM and others on employee engagement and culture.
• Support strategic plans by accomplishing established short and long-term goals.
• Administer firm policies and procedures.
• Ensure operations functions deliver high quality and efficient service to attorneys and business professionals.
• Manage day-to-day operations, troubleshoot and prioritize staffing and facilities; escalate issues to CAO as needed.
• Lead and guide assistants to deliver best in class service.
• Monitor performance and optimize service by assessing needs of attorneys.
• Collaborate with Talent Acquisition to recruit assistants and provide input on hiring decisions.
• Manage onboarding for lateral hires and coordinate with HR and departments.
• Provide feedback and coaching for professional development with HRBP; handle discipline and terminations.
• Evaluate performance and conduct annual reviews.
• Oversee Ceridian Dayforce, PTO, overtime and coverage.
• Prepare budgets and review invoices and financial reports.
• Oversee office construction projects and cost control.
• Maintain landlord relationships and resolve building-related issues.
• Oversee office security, access control and visitor procedures.
• Manage space and workforce data for cost analysis and utilization.
• Oversee vendor relationships and outsourced on-site staff.
• Update business continuity materials and liaise with building management.
• Assume additional responsibilities as requested.
• This role requires 80% in-office presence; remote work is permissible 20% of the time.

Skills

Leadership

Recruiting

Data analysis

Communication

Problem solving

Organization

Confidentiality

Tools

Microsoft Word

PowerPoint

Excel

Job description

Mintz is seeking a Manager of Administration in New York to lead daily office operations, drive operational excellence, and shape a culture of collaboration and client service. You will partner with the Office Managing Member and firm leadership to implement strategic initiatives and ensure efficient, high-quality service for attorneys and business professionals.

You will manage staffing, onboarding, performance reviews, budgeting, and vendor relationships, while collaborating with HR,