Hybrid No-Fault Claims Specialist

Safety Insurance Company; Boston (MA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Safety Insurance in Boston is seeking a PIP Handler to manage no-fault coverage exposures, process benefits, monitor treatment, and handle external inquiries. The role may offer a hybrid work schedule based on performance, and requires strong organization and communication skills.

Responsibilities include notifying casualty adjusters of new BI and UM/UD claims, ensuring compliance with M.G.L. guidelines, and coordinating benefits with health insurers.

Qualifications

• 2- year college degree or insurance coursework/experience required.
• Superior organization skills and detail orientation required.
• Customer service experience desired.
• Excellent communication skills required.
• Computer skills required.

Responsibilities

• Identifies and appropriately notifies casualty claim adjuster of new potential BI and UM/UD claims as well as new injury contacts.
• Maintains compliance with company standards and M.G.L’s in the investigation and handling of claims.
• Utilizes appropriate cost containment measures to mitigate exposures.
• Administer PIP and MP benefits in accordance with MGL Ch. 90, 34M and applicable case law.
• Coordinate benefits with health insurers in accordance with the policy, current regulation and established procedures.
• Pays submitted bills according to established procedures.
• Answers inquiries from insureds, claimants, attorneys, and others, and resolves issues concerning PIP and MP lines.
• Develops and maintains case files that document all actions.
• Provides excellent customer service.
• Performs other activities as required.

Skills

Excellent communication

Customer service

Strong organizational skills

Detail oriented

Education

Two-year college degree or insurance coursework/experience

Tools

Microsoft Office

Job description

Safety Insurance in Boston is seeking a PIP Handler to manage no-fault coverage exposures, process benefits, monitor treatment, and handle external inquiries. The role may offer a hybrid work schedule based on performance, and requires strong organization and communication skills.

Responsibilities include notifying casualty adjusters of new BI and UM/UD claims, ensuring compliance with M.G.L. guidelines, and coordinating benefits with health insurers.