Hybrid Network Ops Engineer – Juniper & Cisco Migration

ZP Group; New York (NY); Hybrid; USD 140,000 - 160,000; Full time

Job summary

Piper Companies is seeking a Network Operations Engineer to join a Service Delivery team in a hybrid, on-site role based in New York. The role focuses on post-sales support, network operations, and migration from Cisco to Juniper platforms.

This highly technical, client-facing position requires deep Juniper expertise, strong troubleshooting, and the ability to lead design discussions and training for customer teams.

Qualifications

• Minimum 5 years in service provider or enterprise network engineering.
• Hands-on with Juniper MX/EX/SSR/Mist platforms.
• Familiarity with Cisco devices and migration strategies.
• Deep routing knowledge: MPLS, ISIS, Segment Routing, IP-based services.
• Experience with SD-WAN, switching, and Wi-Fi technologies.
• Excellent client-facing presentation and communication skills.

Responsibilities

• Serve as a Juniper SME for the customer, providing hands-on support across MX304, EX switches, SSR routers, and Mist platforms.
• Lead operational and engineering efforts including troubleshooting, design support, and industrial engineering tasks.
• Provide technical guidance and training to customer teams, including implementation and support personnel.
• Facilitate weekly operations calls to review network health, JTAC case status, and ongoing issues.
• Proactively audit network configurations, alarms, and logs to identify risks and recommend improvements.
• Support migration efforts from Cisco to Juniper, leveraging deep knowledge of both ecosystems.
• Conduct design workshops and collaborate with customer stakeholders to shape sustainable network architectures.
• Test and validate new features, patches, and fixes in both lab and live environments.
• Assist with network inventory tracking and documentation of operating procedures.
• Raise and manage RMAs through resolution.
• Peer with other Resident Engineers to share lessons learned and best practices.

Skills

Client-facing communication

Troubleshooting

Technical leadership

Documentation

Independent work

Tools

Juniper MX

Juniper EX

SSR routers

Mist platforms

Cisco devices

SD-WAN

Wi-Fi technologies

Job description

Piper Companies is seeking a Network Operations Engineer to join a Service Delivery team in a hybrid, on-site role based in New York. The role focuses on post-sales support, network operations, and migration from Cisco to Juniper platforms.

This highly technical, client-facing position requires deep Juniper expertise, strong troubleshooting, and the ability to lead design discussions and training for customer teams.